Mental health care at home

At Thornbury Nursing, we deliver mental health care in homes and community settings across England and Wales. We work closely with private clients and public sector representatives, such as local authorities, case managers and other health professionals, so that people get the care they need and deserve in the comfort of familiar surroundings.

We’re ready to support clients with many different requests. Whether you need a one-off four-hour shift or 24/7 care, we’ll be there for as long as you need us.

Mental health care tailored to you

We understand that mental health conditions can impact people differently. That’s why within our team, we have a designated mental health clinical lead working closely with our other clinical leads who are registered nurses from many different clinical backgrounds.

Together, where necessary, they’re able to collaborate with clients, their families and wider multidisciplinary teams to ensure that the care a person receives is truly tailored to their needs. We pride ourselves on providing person-centred care that is flexible, supporting people physically and emotionally so that they can live fulfilling and independent lives.

Types of mental health care and support we provide

We are able to provide care and support for people with a range of mental health conditions. Our team, from our clinical leads to our nurses and healthcare assistants, work together to make sure that every person gets the highest quality personalised care, even in the most challenging situations.

Our services include:

  • Compassionate and reliable private mental health care in the home
  • Covering gaps in rotas, annual leave, or increased demand for support in your local area
  • Crisis intervention
  • Enabling individuals to be safely discharged from hospital back to their community
  • Expert nurse-led support for complex or challenging situations
  • Liaising with other healthcare professionals in the community to ensure best practice for the individual, while supporting the transition to longer-term care providers.

Who do we support?

We can support anyone in need of mental health care at home, regardless of whether the care needs to be one-to-one or four-to-one support, short-term, in an emergency, for respite, or in the longer term. You can count on us to put an experienced team together who can deliver dependable care while maintaining the safety of all parties.

We support:

  • Care providers including nursing and care agencies – our nurses and healthcare assistants can bridge any staffing gaps
  • Case managers – our expert team provides the support that’s needed on an interim basis until the individual’s care package is complete
  • Hospital discharge coordinators – for patients who can return home, we’re able to facilitate their transition so they can receive exceptional community-based care
  • Local authorities – we provide a helping hand to those navigating difficult times, particularly when they, or their families, are in crisis when the care they receive has broken down or no longer fits their needs
  • Service users and their families – we can quickly set up trusted mental health care at home with our skilled mental health nurses and healthcare assistants, helping families to feel at ease
  • Social workers – we can collaborate effectively with community nursing teams and multidisciplinary teams, supporting with respite and care packages

What makes our mental health nurses different?

Our standards of mental health care will never be compromised. We will always deliver a consistently high level of care even when shifts are last-minute, or you need our support with difficult circumstances.

Six qualities set our nurses apart:

  1. Adaptability – the ability to work in different situations and settings
  2. Availability – to cover either one-off shifts, or provide longer-term, temporary shift cover
  3. Going above and beyond – always prepared to ensure the best possible mental health care is delivered
  4. Risk-aware – ready to manage any service users, including people with extreme behaviours of distress
  5. Flexibility – the ability to work independently or as part of a team, depending on the needs of the service user, and to work closely with our clinical team and the multidisciplinary team (MDT)
  6. Willingness to travel – ready to support clients when and where no one else can – even in remote locations

When a call comes in for our mental health care services, we’ll carefully review the situation to ensure that the nurses and healthcare assistants that we deploy are not only qualified but also perfectly suited to cater to the specific requirements of the individual involved.

We also provide each nurse and healthcare assistant with a full brief before they deliver care. As a result, our nurses and healthcare assistants can provide the right support straightaway. With mental health nurses and healthcare assistants based in all regions of England and Wales, they can also be deployed at very short notice.

The cost of mental health community care

Our mental health care costs depend on your personal needs. When working with us, we’ll take the time to listen to your requirements so that we can create a care package that works for you. Our team is always available to talk, and we will always be open about our costs.

Mental health community care case study

An adult suffering from Schizophrenia was admitted to hospital following a decline in her mental health, marked by self-neglect, poor personal hygiene, refusal to eat, unkempt appearance and surroundings, and aggression towards others.

She had been in hospital for some time when the local authority reached out to Thornbury for assistance in helping her reintegrate into the community before returning home. Working closely with the local authority and NHS staff, we provided skilled workers for a few shifts on the ward to introduce our workers and facilitate her initial community reconnection.

She engaged well with our workers and we continued to support her on a daily basis at home, reducing the hours of assistance as she stabilised.

Contact us

Are you looking for specialist mental health care that’s safe and reliable? Or perhaps you need support with a care package? Do you need reliable and trustworthy private mental health care for yourself or a loved one? Our nurses are experts in mental health care, whatever the situation and whenever you need them.

Call our Community Team on 0333 323 1913.