Patient Safety Day 2024

Time to Read

2 minutes

Date

17 September

‘Get it right, make it safe’

Tuesday, 17th September marks World Patient Safety Day, established by the World Health Organization (WHO) to raise awareness and encourage collaboration to enhance patient safety.

This day serves as a vital opportunity to bring together patients, healthcare professionals, policymakers, and leaders to advance safety in healthcare settings.

At Thornbury Nursing, patient safety is at the core of everything we do. Here’s how we ensure it:

Robust recruitment and compliance: We maintain rigorous recruitment and compliance processes to guarantee that our workers hold the necessary skills to provide safe and effective patient care.
Continuous learning: We embrace a culture of ongoing learning to enhance safety in the services we offer.
Incident learning and improvement: We analyse trends, conduct safety meetings, share best practices, implement improvement plans, and provide feedback to our clients.
Alert management: We have comprehensive processes in place to safely manage alerts, including those from the MHRA.
Efficient placement systems: Our bespoke booking and placement systems, coupled with a highly experienced placement team, ensure optimal worker placement.
Supportive reporting environment: We foster a safe and supportive environment for our workers to report incidents, enabling us to take appropriate action.

Our unique approach includes employing qualified nurses within our office teams, who share their clinical expertise and best practices. Their knowledge significantly influences our decision-making to uphold patient safety. We asked some of our nurses how their roles have an impact on patient safety and here’s what they said:

“Patient safety is at the heart of my role in particular, facilitating a continuous improvement approach. Fostering a culture of learning from incidents, encouraging reporting and implementing corrective actions to maximise the patient and client experience.”

Kate Nicholson-Florence, Quality Assurance Director

“Ensuring that we are only placing nurses in clinical settings in which they have recent and extensive experience”

Lisa Cleeves, Clinical Coordinator for Candidate Services

“Ensuring our nurses comply with the latest national standards through mandatory training is one of the key ways we keep our patients and service users safe”

Ashling O’Connell, Workforce Planning Manager

“As a registered mental health nurse, patient safety means ensuring the well-being of individuals by proactively managing risks, providing compassionate care, and maintaining a secure environment to promote healing and recovery in patients’ mental well-being.“

Tracey Daly, Mental Health Clinical Lead and Case Manager

“As an agency nurse – patient safety is the highest priority. Agency nursing to me means adhering to the NMC code, whilst following the policies and guidelines of the care settings I am placed into. This is key to providing the best care for my patients and working to Thornbury’s expectations of a high standard of nursing care. I also believe in treating others how you might like to be treated”

Sarah Phipps, RGN and Clinical Recruitment Coordinator

Thornbury Nursing stands out from other agencies through our exceptional quality, governance, and compliance processes. Our clients choose us because they trust the high standards of the workers we place. We recruit only those whom we would trust with our own healthcare.

If you’d like more information about our quality, governance, and compliance processes, please reach out to Kate Nicholson-Florence, Quality Assurance Director here.