Healthcare consultancy service

Putting patient safety at the heart of your business

As a healthcare provider, you are responsible for ensuring the safety, quality, and effectiveness of your services. You are required to maintain the standards as published by the healthcare regulators. Failure to comply with these standards can have serious consequences, including patient harm, staff turnover, reputational damage, financial loss, and enforcement action.

Our healthcare consultancy service can help you navigate the regulatory landscape and achieve the highest standards of patient care. Our experts and industry specialists will work with you to:

  • Review your current policies and procedures
  • Identify areas for improvement
  • Develop and implement action plans
  • Provide ongoing support and guidance

Our services

We offer a range of services to meet your specific needs, including:

Hub service: A comprehensive quality review that assesses your compliance with the relevant regulatory framework.

Spoke services: Short- and mid-term improvement consultancy projects that address specific issues identified during a regulatory inspection or in response to our Hub service reports. This could include:

  • Independent speciality audits
  • Risk register management
  • Staff development
  • Individual case management
  • User and staff voice
  • Temporary staffing support

Explore upcoming CQC webinars

Learn how to stay compliant, improve care, and ace your CQC inspection.

Click here to explore our FREE informative webinars happening now and in the coming months.

Why choose Thornbury Nursing Services?

With over 40 years’ experience working with healthcare organisations, we firmly believe that effective healthcare consultancy is built on a foundation of collaboration, expertise, and client-centred care. This philosophy drives our approach to providing exceptional consultancy services to healthcare organisations. Here, we outline the key principles that guide our work:

Partnership and collaboration

We view healthcare consultancy as a collaborative process. We work hand in hand with our clients to identify their unique challenges, goals, and aspirations. We believe that the best solutions are co-created through open and transparent communication, fostering a strong partnership. We actively listen to our clients’ needs, respect their expertise, and combine it with our specialised knowledge to develop tailored strategies that drive positive outcomes.

Evidence-based practice

At Thornbury Nursing Services, we are committed to upholding the highest standards of evidence-based practice in healthcare consultancy. We stay up to date with the latest industry research, trends, and best practices to inform our recommendations and interventions. By grounding our work in evidence, we ensure that our clients receive the most effective and innovative solutions that are supported by reliable data and proven outcomes.

Holistic approach

We recognise that healthcare organisations operate within complex systems and face multifaceted challenges. Therefore, our consultancy services take a holistic approach, considering various interrelated factors that impact performance, quality of care, and organisational success. We assess not only clinical processes and outcomes, but also organisational culture, leadership, and patient experience. This comprehensive perspective enables us to address the root cause of issues and implement sustainable solutions.

Client-centred care

Our philosophy places the client at the centre of everything we do. We understand that every healthcare organisation is unique, with its own culture, values, and objectives. Our consultancy services are tailored to align with clients’ specific needs and goals. We listen attentively, respect their individuality, and adapt our approach accordingly. By embracing a client-centred approach, we ensure that our recommendations and strategies are practical, relevant, and have a positive impact on the organisation and its stakeholders.

Continuous improvement

We believe that the pursuit of excellence is an ongoing journey. We encourage a culture of continuous improvement within healthcare organisations and within our consultancy practise. We emphasize the importance of learning, innovation, and adaptability. By regularly evaluating the outcomes of our interventions, seeking feedback from our clients, and staying abreast of industry advancements, we continuously refine our methodologies and strive for even better results.

Understand CQC requirements and identify areas of improvement

We can collaborate with your teams to provide an external perspective to help you understand CQC regulatory requirements and identify areas of improvement.

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Safeguard your services 

  Contact us today to learn more about how we can help you put patient safety at the heart of your business.

Phone us

If you’d like to speak to a member of the team, call us Monday – Friday, 9 am – 5 pm on 0117 4719313

Email us

If you’d rather email then contact us at and we’ll get back to you ASAP.